1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5191187849
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely access your account, eliminating the need for a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features and functionality. You'll then be able to log in and enjoy playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can cash out your genuine gaming earnings, but not any additional bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all necessary KYC (Know Your Customer) details are completed and saved in the app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming activities can only be used within the gaming environment. Any winnings acquired using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If not, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
Enhance your gaming experience with our generous bonuses and promotions, designed to give you more playtime and better chances of winning. In addition, our dedicated customer support team is available 24/7 to assist you with any questions or issues you may have.
To ensure maximum convenience for our players, 1ace supports a wide range of secure and rapid deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options. Our robust security protocols guarantee that all transactions and personal information remain secure at all times.