1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5883437608
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and click "send OTP" again if necessary. If you still don't receive the OTP, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play seamlessly. This should update the app to its most recent version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means users can cash out their genuine winnings, but not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must fill out and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. Completing these steps is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, potentially extending the wait time to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from playing with the bonus amount are withdrawable. Earnings from bonus play can be accessed as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
We recognize the significance of convenience and security, which is why we provide numerous deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, all protected by advanced cryptography technologies. In addition to our impressive portfolio of games, 1ace offers generous bonuses, loyalty programs, and 24/7 customer support to enhance your gaming experience. Our commitment to providing an unparalleled entertainment experience, fairness, and excitement of winning big is why thousands of players worldwide trust us. Join us at 1ace and discover why we are the go-to destination for unparalleled entertainment, fairness, and the thrill of winning big.
Beyond our vast library of games, 1ace stands out for its exceptional customer support, providing assistance 24 hours a day, 7 days a week. Whether you're an experienced gamer or a newcomer, our dedicated team is always ready to help, available through live chat, email, and phone. Our customer support is designed to cater to the unique needs of each player, ensuring a seamless and enjoyable gaming experience. With 1ace, you can expect prompt and effective assistance, no matter what questions or concerns you may have. But that's not all. Our team also works tirelessly to create personalized promotions and bonuses tailored to your gaming style and preferences. Whether you're looking to boost your bankroll, try out new games, or take advantage of exclusive offers, we've got you covered. At 1ace, we're committed to providing an unparalleled level of service, designed to enhance your gaming experience and give you the best possible chance of winning. With our expert support team and tailored promotions, you'll be well-equipped to take on even the most challenging games and come out on top.