1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7742359111
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Wait for a valid OTP by clicking "send OTP" after that. If you still don't receive the OTP, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals can only be made from the amount earned through gaming activities, not from bonus money. This means you can't withdraw bonus funds as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, go to the settings and check your transaction history. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
1ace offers a range of enticing bonuses and promotions to enhance your gaming experience, as well as a dedicated customer support team available 24/7 to assist you with any questions or issues. This team is always ready to help, providing instant support whenever you need it.
To enhance your gaming experience, 1ace offers attractive bonuses, promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're a seasoned player or just starting out, our team is committed to providing you with the best possible experience. In addition to our excellent customer support, 1ace has a vibrant community of players who share tips, strategies, and experiences. Join our community today and take your gaming adventure to new heights! With our comprehensive rewards program, you'll earn points and badges for your achievements, which can be redeemed for exclusive prizes and benefits. At 1ace, we understand the importance of a seamless gaming experience. That's why we've implemented a range of features designed to make your gaming experience as smooth and enjoyable as possible. From fast and secure deposits to a user-friendly interface, we've got you covered. So why wait? Join the 1ace community today and start enjoying the ultimate gaming experience. With our attractive bonuses, promotions, and loyalty program, you'll be well on your way to becoming a top player. Plus, with our dedicated customer support team always available, you'll never be left feeling stuck or unsure.