1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2198265675
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games, not the bonus amount itself. The bonus funds are non-withdrawable, but any winnings from games played with them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace takes pride in providing secure and hassle-free banking options, ensuring that deposits and withdrawals are fast and effortless. With a range of payment methods to choose from, including credit/debit cards, electronic wallets, bank transfers, and even cryptocurrencies, customers can select the most convenient and suitable option for their needs. To safeguard the confidentiality and integrity of personal and financial information, 1ace's platform is equipped with state-of-the-art encryption technology. This cutting-edge security feature protects sensitive data from unauthorized access, breaches, and cyber threats, providing customers with a secure and trustworthy online experience. By utilizing a variety of payment methods and advanced encryption technology, 1ace prioritizes the security and ease of use of its services. This commitment to customer satisfaction ensures that users can conduct transactions with confidence, knowing that their financial information is protected and their transactions are processed quickly and efficiently.
1ace offers a wide range of generous bonuses and promotions to enhance your gaming experience. From welcome bonuses and free spins to loyalty rewards and special events, there's always something exciting to look forward to. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have, ensuring that your time with us is enjoyable and hassle-free. With 1ace, you can expect a top-notch gaming experience that's unparalleled in the online gaming world. Our team of experts is constantly working to improve and refine our offerings, ensuring that you have the best possible experience. Whether you're a seasoned pro or just starting out, we've got everything you need to take your gaming to the next level. So why wait? Join 1ace today and discover a world of excitement and possibility. With our state-of-the-art technology, secure payment processing, and commitment to customer satisfaction, we're confident that you'll find your new favorite gaming destination. So what are you waiting for? Sign up now and experience the future of online gaming!