1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2761207481
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email credentials. This streamlined login process provides a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If the signal is weak, wait for it to stabilize and click "send OTP" again. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and enjoy the updated features. This should allow you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. However, users cannot withdraw bonus money earned, only funds gained from participating in gaming activities. Withdrawals are limited to earnings from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may cause wait times to extend up to 24 hours. This variation in processing speed can affect the overall duration of the service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by others. You can withdraw the funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from games played with the bonus can be withdrawn as per usual.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
To deliver an exceptional gaming experience, 1ace continuously strives to offer attractive bonus offers, loyalty reward programs, and regular promotional events. This approach enables the platform to provide added value and emotional engagement to its players, making their journey an exciting and rewarding one. By joining the 1ace community, players can expect to be immersed in a world of exceptional games, robust security, and unparalleled customer service, with every step of the way providing a seamless and enjoyable experience.
We provide secure and uninterrupted transactions, offering support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, catering to your unique preferences and financial security. In addition, our agile customer support operates 24/7, ready to assist you with any questions or issues that may arise. Our platform is designed to provide a seamless and convenient gaming experience, allowing you to focus on the thrill of the game without worrying about the technicalities. With a vast selection of games to choose from, you'll have endless opportunities to win big and make unforgettable memories. As a valued member of the 1ace community, you'll have access to generous bonuses, spectacular jackpots, and a range of promotions that will enhance your gaming experience. Our team is committed to ensuring that your online gaming adventure is enjoyable, secure, and rewarding. Whether you're a seasoned pro or a newcomer to the world of online gaming, we invite you to join the 1ace family and experience the thrill of the game from the comfort of your own home. With our commitment to excellence, you can trust that your online gaming experience will be second to none.