1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0556373606
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter issues, the app's support system can be accessed through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the app. This should allow you to access the new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, excluding bonus rewards. The earned gaming money can be withdrawn once collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This requires saving your Aadhar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by others. You are allowed to withdraw the funds earned by playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our state-of-the-art security measures and user-friendly interface make it easy and secure to deposit and withdraw funds. With a vast range of payment methods to choose from, you can select the one that best suits your needs. This includes credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies. Our fast processing times ensure that you never have to wait to start taking action or capitalize on your gains.
At 1ace, we prioritize customer satisfaction above all else. To ensure we meet this goal, we provide dedicated 24/7 customer support, available 7 days a week, to promptly address any questions or concerns you may have. Our team is always ready to assist you, providing swift and effective solutions to any issues that may arise. By joining 1ace today, you'll unlock a world of premium gaming excitement and unparalleled opportunities to win big. With our commitment to customer satisfaction, you can expect a seamless and enjoyable experience from the moment you start playing. Our support team is here to help you every step of the way, ensuring that you can focus on what matters most - having fun and winning. So why wait? Join the 1ace community today and discover a world of gaming thrills and opportunities!