1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3522393251
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you wait and still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, exceeding the withdrawal amounts offered by other similar apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. Any money earned through gaming can be withdrawn, providing users with a convenient way to access their earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully verified profile will ensure a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means bonus earnings are non-withdrawable, but winnings from bonus-based gameplay are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to identify the problem. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
We have formed partnerships with leading software providers to ensure that our games deliver cutting-edge graphics, flawless gameplay, and fair results. Additionally, our live casino section brings the authentic experience of a real casino directly to your screen, featuring professional dealers and real-time interaction. With seamless technology integration, players can immerse themselves in the excitement of a virtual casino, complete with the sights, sounds, and thrill of a live gaming environment. Our live dealers are trained to provide exceptional service, ensuring a personalized and engaging experience that simulates the thrill of playing at a real casino.
At 1ace, we take pride in offering attractive bonuses, loyalty rewards, and regular promotions to enhance your gaming experience. Our dedicated customer support team is available 24/7, providing assistance whenever you need it. You can rely on us to resolve any issues or answer any questions you may have. Join the 1ace community today and embark on a thrilling journey filled with excitement, big wins, and endless fun! With our constant updates and innovative features, you'll never get bored. Our commitment to player satisfaction ensures that you'll have an exceptional experience, every time you play. By choosing 1ace, you'll be part of a vibrant community that values fairness, transparency, and responsible gaming. Our team is always working to improve and expand our offerings, so you can expect new and exciting games, promotions, and features to be added regularly. So, what are you waiting for? Sign up now and start experiencing the best of online gaming with 1ace!