1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8348217856
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After that, click on send OTP and wait for the verification code to arrive. If the code doesn't come through, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, excluding bonus money. You cannot withdraw bonus rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step in the onboarding process. Please ensure all required information is accurately filled in to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay can prolong the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by you. The bonus funds themselves are separate from your playable balance.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If your request is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their customer care centre for assistance.
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