1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2011149006
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and strong. If you still have issues, click "send OTP" and wait for the verification code to arrive. If it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC documents to the customer support team via email to facilitate the account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can cash out your winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This delay occurs when there are issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus can be withdrawn as normal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
Ensuring the security and protection of our customers' data and transactions is our top priority. To achieve this, we employ robust cryptography technologies to safeguard all sensitive information. Our payment systems are designed to provide a range of convenient deposit and withdrawal methods, catering to individual preferences and ensuring seamless and hassle-free transactions. In addition to traditional credit card deposits, we also accept electronic wallets and cryptocurrencies, offering users the flexibility to choose their preferred payment method. Our platform is designed to be user-friendly, allowing customers to easily navigate the deposit and withdrawal process without any complications. We understand the importance of security and take every necessary measure to protect our customers' data and transactions. Our systems are regularly audited and tested to ensure compliance with the highest industry standards. We are committed to providing a secure and reliable environment for our customers to conduct their financial transactions, giving them peace of mind and confidence in our services.
At 1ace, we are committed to providing our players with a top-notch customer service available 24/7, generous bonuses, and exclusive promotions to enhance their gaming experience. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable experience from the moment you join us. As a valued player, you can expect a wide range of benefits, including access to a vast array of games, competitive odds, and exciting promotions. Our bonuses are designed to give you a head start, with generous offers and rewards that will keep you coming back for more. But what really sets us apart is our commitment to providing an unparalleled entertainment experience. Our state-of-the-art platform is designed to provide a seamless and immersive experience, with high-quality graphics and smooth gameplay. Whether you're a seasoned pro or just starting out, we have something for everyone. So why choose 1ace? For starters, our customer service is second to none, with a team of experts available 24/7 to answer any questions or concerns you may have. We also offer a wide range of payment options, making it easy to deposit and withdraw funds. But don't just take our word for it - join us today and discover why we've become the go-to online casino for both newcomers and experienced players alike. With 1ace, you can expect a fun and engaging experience that will keep you entertained for hours on end. So what are you waiting for? Sign up now and start playing, winning, and enjoying the ultimate gaming experience from the comfort of your own home.