1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1236901399
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. Once logged in, you can access the app easily without any additional authentication.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Then, click on the "send OTP" option and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app with ease. Once updated, you can start playing without any further complications.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other gaming apps. Withdrawals are only possible for money earned from gaming, not for bonuses or other rewards. Your actual earnings from gaming can be withdrawn, setting you apart from other options.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variance in processing time can impact user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're new to our platform or a seasoned player, our team is here to provide expert guidance and support to ensure a smooth and enjoyable experience. Join 1ace today and unlock a world of excitement, incredible bonuses, and endless opportunities to win big. With our extensive library of games, you'll have access to a wide range of thrilling experiences, from classic slots to immersive table games and fast-paced live dealer action. Our support team is committed to providing fast and friendly assistance, so you can focus on what matters most - having fun and winning big. Whether you need help with a specific game, have a question about our promotions, or simply need some guidance on how to get started, our team is here for you. So why wait? Join 1ace today and start your journey to excitement and success. With our dedicated support team behind you, you'll be able to focus on what you do best - playing your favorite games and winning big.
We offer a wide range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures effortless navigation, while our 24/7 customer support is always available to assist you with any questions or concerns. Whether you're an experienced player or new to the world of online casinos, 1ace provides generous bonuses and promotions to enhance your gaming experience and maximize your potential for winning. Join us today and discover why 1ace is the top choice for casino enthusiasts around the world.