1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9515224268
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the One-Time Password (OTP) sent to your number to complete the login process. After verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive, then try again if it doesn't come within the allotted time. If you still can't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw the money earned from gaming, as bonuses are not eligible for withdrawal. This means your earnings from gaming activities can be cashed out, but any bonus rewards cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step in the process. Your timely completion of these details will help facilitate a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours, but occasional delays may occur. In cases of delayed payments, users may need to wait for up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds should be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our sophisticated and user-friendly platform ensures a smooth and immersive gaming experience from the very start. In addition, we host live dealer games, allowing you to enjoy the excitement of a real casino directly from the comfort of your own home. At the forefront of our considerations are protection and security, which is why we utilize the latest encryption technologies to safeguard your personal and financial information. By doing so, you can be assured that your online gaming experience is both enjoyable and secure.
In addition to our comprehensive platform, our dedicated team of customer support specialists is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. With attractive bonuses, promotional offers, and a rewarding loyalty program, 1ace ensures an exciting and profitable gaming journey. Join us today and enter a world of endless possibilities where the thrill knows no bounds!