1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7233586620
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. After verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. After verifying your connection, click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP within the time limit, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to easily access and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming activities, not bonus money. This means you must earn money through gameplay to withdraw it.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your Know Your Customer (KYC) details, which include saving your Aadhar card and UPI information along with your bank details. This will ensure that your account is fully verified and active. Please ensure that all necessary details are accurately and securely saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a process completion time of 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games using the bonus amount. This means you can use the bonus money to play, but withdraw the winnings separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform is accessible on a variety of devices, ensuring seamless gaming performance whether you're using a desktop or mobile device. Additionally, we take great pride in our exceptional customer support, providing assistance 24 hours a day, 7 days a week, through live chat, email, and phone. Whether you're a seasoned gamer or just starting out, our dedicated team is always available to help you troubleshoot any issues or answer any questions you may have. From the moment you join our community, you'll experience a world of limitless gaming possibilities. With our platform, you'll have access to a vast array of games, each carefully curated to provide an unparalleled level of excitement and entertainment. But what really sets us apart is our commitment to delivering an exceptional customer experience. Our support team is dedicated to ensuring that your journey is smooth and enjoyable, from the moment you start playing to the moment you reach the highest levels of achievement. So why wait? Join the 1ace community today and take your online gaming experience to new heights!
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