1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2002889110
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll then need to verify. This will allow you to log in securely without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number again. If your number has changed, send your updated KYC details to customer support via email to assist with the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means you can access the money you've won, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all necessary KYC details in the app, including your Aadhar card, UPI information, and bank details. This ensures that your account is fully verified and ready for use. Please submit all required information to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable the process to be completed in 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This wait time is typically due to payment processing issues rather than the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
Designed with user convenience in mind, 1ace ensures seamless navigation and fast access on all devices. Our platform supports a wide range of secure deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies, ensuring quick and hassle-free transactions. With 1ace, you can enjoy peace of mind knowing that our high-level security protocols are in place to protect your transactions. Our customer support team is available 24/7, ready to assist you with any questions or issues you may have. Whether you need help with a transaction, have a query about our services, or simply need guidance on how to use our platform, our team is always ready to lend a hand. With 1ace, you can trust that you're in good hands, and that our commitment to your satisfaction is unwavering. In addition to our robust security measures and dedicated customer support, 1ace also offers a user-friendly interface that makes it easy to navigate and use our platform. Our system is designed to be intuitive, with clear and concise instructions and a simple, easy-to-follow process for depositing and withdrawing funds. With 1ace, you can rest assured that your experience will be smooth, efficient, and hassle-free.
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