1ace

1ace App support

Contact
+91 0974372430

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. Once verified, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a stable signal. After reconnecting, click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support team via email to assist with account transfer. This will help facilitate a smooth transition to your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can start playing easily.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can collect rewards, but they can't withdraw them as cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for using the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app takes 30 minutes to 3 hours due to its fast and stable services. However, delays can sometimes occur with payments, requiring a wait of up to 24 hours. This delay can happen in addition to the regular processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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