1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9231447612
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This limitation allows users to cash out their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app, which includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is exclusive to your gaming account and can be used to play games. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
We prioritize the convenience and security of our users, providing a range of hassle-free deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All transactions are protected by state-of-the-art encryption technology, ensuring that users' personal and financial information remains safe and secure. New users are welcomed with generous bonuses and promotions, providing an incentive to start using our services. Meanwhile, our loyal customers benefit from an exclusive VIP program, packed with rewards and benefits. This program is designed to show our appreciation for their continued loyalty and to provide them with an enhanced gaming experience. Our commitment to user convenience and security extends to our user-friendly platform, which is designed to be intuitive and easy to navigate. We also offer a dedicated customer support team, available 24/7 to address any questions or concerns users may have. With our platform, users can focus on what matters most - enjoying a seamless and secure gaming experience.
We take pride in providing secure and uninterrupted banking solutions, giving our players peace of mind and the freedom to focus on the thrill of the game. Our payment options are diverse and convenient, allowing players to choose the method that best suits their needs. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, and rapid bank transfers. To ensure the highest level of security, all transactions are encrypted, protecting our players' sensitive information and preventing unauthorized access. This means that players can rest assured that their financial data is safe and secure, and that they can enjoy the game without worrying about the integrity of their transactions. With our secure banking solutions, players can deposit and withdraw funds quickly and easily, without any interruptions or delays. This allows them to get back to the game sooner, and to focus on the excitement and thrill of the experience.