1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6747205337
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the OTP, ensure you have a stable internet connection with a strong signal. Wait for the signal to engage, then click on "send OTP." If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are only possible for earnings from gaming, and not for bonus amounts collected. This restriction allows users to withdraw their genuine gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours. This delay often occurs when payment processing takes longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry - it will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact the care centre for assistance.
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