1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7822740608
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP that follows will securely authenticate you. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
First, check your internet connection for a strong signal. Wait for a few seconds after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, use the app's support system, accessible through live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your original active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the problem. After the update, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only permitted for earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned from playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth and secure experience. All required details must be accurately filled out to successfully complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, potentially taking up to 24 hours to resolve. This can result in a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further help.
At 1ace, everyone is offered generous bonuses, loyalty rewards, and regular promotions designed to maximize their chances of winning. Whether you're an experienced player or new to the world of online games, 1ace provides a safe, fair, and stimulating environment for all your casino adventures. Join us today and discover why 1ace is the ultimate destination for online gaming. With a wide range of games to choose from, including slots, table games, and live dealers, 1ace offers an exciting and diverse gaming experience. Our state-of-the-art platform is designed to provide a seamless and user-friendly experience, with easy deposit and withdrawal options and a dedicated customer support team available 24/7 to help with any questions or concerns.
At 1ace, our commitment to excellence extends beyond our wide range of games. We also prioritize exceptional customer service, available 24 hours a day, 7 days a week. Our friendly and experienced team is dedicated to resolving any issues or answering any questions you may have, through multiple channels. We offer real-time chat support, email assistance, and phone support to ensure that you receive the help you need, whenever you need it. Our customer service team is passionate about providing a seamless and enjoyable experience for all players. We understand that every player's needs are unique, and we strive to tailor our support to meet your individual requirements. Whether you need help with a game, have a question about our policies, or simply want to share your feedback, we're here to listen and assist. At 1ace, we're committed to creating an unparalleled online casino experience that puts the player at the center of everything we do. We believe that a fun and engaging gaming environment is built on a foundation of trust, reliability, and customer satisfaction. That's why we're dedicated to providing a safe, secure, and enjoyable gaming experience for all our players. Join us today and discover a world of excitement, entertainment, and thrilling opportunities, backed by our exceptional customer service and commitment to excellence.