1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5671814831
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on "send OTP" again and wait for the allotted time to pass. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals can only be made from earnings earned through gaming activities, and bonus amounts are non-withdrawable. This means users can only withdraw money they have earned through their gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall speed and reliability.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You are eligible to withdraw the funds earned from playing games with the bonus amount. Any winnings from these games can be withdrawn as per your account settings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
In addition to its impressive gaming platform, 1ace rewards loyalty with a comprehensive VIP program and regular promotions, including welcome bonuses and free spins. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns, ensuring a smooth and enjoyable experience for all users. With 1ace, you can rest assured that you're in good hands, with a team committed to providing top-notch service and support. Join the 1ace community today and immerse yourself in a world of excitement and opportunity! Our platform offers a wide range of games, exclusive rewards, and exciting promotions, giving you the ultimate gaming experience.
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