1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5856123265
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will automatically log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only withdraw the funds you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI, and bank account information. This will help us verify your identity and facilitate a smooth registration process. Having all necessary details saved in the app will expedite your onboarding.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This delay can disrupt the expected timeline, but it is not a consistent issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus amount itself. The funds earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our friendly platform ensures a seamless navigation experience, allowing you to effortlessly explore our vast collection of games developed by leading software providers. To enhance your gaming journey, we offer generous bonuses and promotions, keeping the excitement alive with every spin and bet. By providing a user-friendly interface and a wide range of games, we aim to make your online gaming experience enjoyable and engaging. Our platform is designed to cater to players of all levels, from beginners to seasoned gamers, offering a unique and thrilling experience that keeps you coming back for more.
1ace takes pride in its exceptional customer service. Our dedicated support team is available 24/7, 365 days a year, to assist with any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with a specific game feature, our expert team is always ready to lend a hand. With 1ace, you can expect prompt and personalized support that's designed to ensure your online gaming experience is nothing short of exceptional. Join us today and discover a world of unparalleled gaming excitement, with endless rewards and thrilling adventures waiting for you. Our comprehensive system is designed to provide an intuitive and seamless gaming experience, complete with robust security measures to ensure your safety and protection. With 1ace, you'll never be alone in your gaming journey, as our supportive community and dedicated customer service team are always here to help. So why wait? Sign up now and start exploring the endless possibilities that 1ace has to offer!