1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7359770071
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This simplifies the login process for easy access.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for a stable signal and click "send OTP" to proceed. If the OTP doesn't arrive, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the transfer. This will assist with shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you should be able to access it easily.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, it only allows withdrawal of earnings from gaming activities, not bonus amounts collected. This means users can only withdraw the money they've earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw funds earned while playing with the bonus, but not the bonus itself. This means the bonus amount is non-withdrawable, only the resulting winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our cutting-edge website features a user-friendly interface, ensuring a seamless navigation experience and an immersive gaming environment. We recognize the significance of security and convenience, which is why we provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Additionally, our transactions are safeguarded by state-of-the-art encryption technology, guaranteeing that your financial and personal information remains secure and protected from unauthorized access.
At 1ace, we prioritize your convenience and security by offering a range of deposit and withdrawal methods. This includes credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin. Our platform is optimized for both desktop and mobile devices, ensuring a seamless gaming experience whether you're at home or on-the-go. In addition, our dedicated customer support team is available 24/7, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help with a specific game, have a query about your account, or require assistance with a technical issue, our team is always here to help. With our comprehensive support system, you can focus on what matters most - enjoying your gaming experience.