1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3330298774
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a reliable signal, then click 'send OTP' and allow the allotted time for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, submit your correct KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and play the newly available app. This should fix any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can cash out your winnings, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may extend the wait, potentially up to 24 hours. This delay can occur when payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Join 1ace today and take your online casino experience to new heights with exclusive bonuses, thrilling promotions, and a vibrant community of fellow gamers. Your winning journey begins now!
At 1ace, we offer a wide range of games, enticing bonuses and promotions, a robust loyalty program, and dedicated 24/7 customer support, ready to assist you at any moment. Whether you're an experienced player or just starting out with online gaming, we promise a captivating and rewarding experience. Our platform is designed to provide an unparalleled level of entertainment, with a variety of games to choose from, generous rewards, and a commitment to excellent customer service. As a valued member of our community, you can expect a range of benefits, including exclusive promotions, bonuses, and rewards. Our loyalty program is designed to recognize and reward our most loyal players, providing a sense of belonging and motivation to continue playing. Our customer support team is available 24/7, ready to address any questions or concerns you may have, ensuring that you can focus on having a great time playing your favorite games. At 1ace, we're committed to providing an unforgettable gaming experience. Our platform is designed to be user-friendly, secure, and accessible, allowing you to play from anywhere, at any time. Our games are regularly updated with new titles, features, and challenges, ensuring that you'll always find something new and exciting to play. So why wait? Join us today and discover the thrill of 1ace. With our attractive bonuses, promotions, and loyalty program, you'll be treated to an unparalleled level of entertainment. Our dedicated customer support team is ready to assist you every step of the way, ensuring that you have an unforgettable gaming experience.