1ace

1ace App support

Contact
+91 2016833295

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This method allows for easy and secure login access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support through live chat. If the issue persists, their support team will be able to assist you.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team through email. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should ensure a smooth and enjoyable experience.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money as part of your withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, taking between 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring users to wait up to 24 hours for resolution. This can extend the overall completion time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can play games with the bonus, but you cannot withdraw it. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can seek assistance from their care centre.

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