1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0328857296
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait again; if the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and secure your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and enjoy playing the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.
We recognize the significance of convenience and security, and that's why we provide a variety of deposit and withdrawal options to cater to our customers' needs. These options include credit and debit cards, e-wallets, bank transfers, and cryptocurrencies. Our platform is designed to be user-friendly and optimized for both desktop and mobile devices, ensuring a seamless gaming experience at any time and from any location. Whether you're playing from the comfort of your own home or on-the-go, our platform is engineered to provide a smooth and enjoyable experience.
At 1ace, deposits and withdrawals are quick, secure, and hassle-free, thanks to the diverse range of payment methods we support. These include credit and debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. This flexibility ensures that you can easily manage your finances without any inconvenience. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Our team is committed to providing a seamless and enjoyable experience, ensuring that you can focus on your online activities without any distractions. With our rapid and secure payment processing, combined with our responsive customer support, you can trust that your transactions will be handled efficiently and effectively.