1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4929489612
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password (OTP) to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can easily play the app as normal.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. However, the withdrawn amount is only from gaming earnings, not from bonus rewards collected. This means users can't withdraw bonus money, only the money they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure experience. Ensure all required information is accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from playing games can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus funds. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, we are dedicated to providing an exceptional online casino experience that meets the diverse needs of all players. Our extensive gaming platform is designed to cater to both beginners and experienced gamblers, ensuring that everyone can enjoy a seamless and thrilling experience. With a vast array of high-quality games, we offer something for everyone. Our collection includes a wide range of classic slots, each with its unique features and rewards, as well as innovative video slots that boast cutting-edge graphics and exciting gameplay mechanics. For those who prefer traditional table games, we offer popular titles such as blackjack, poker, and roulette, where you can test your skills and strategies. Additionally, our live casino section provides an immersive and social gaming experience, where you can interact with professional dealers and other players in real-time, creating a sense of community and camaraderie.
In addition to our comprehensive platform and extensive game selection, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand that a seamless and enjoyable gaming experience is crucial, and our team is committed to ensuring that you receive the help you need in a timely and efficient manner. Our customer support representatives are highly trained and knowledgeable, and they are available to assist you via multiple channels, including phone, email, and live chat. Whether you need help with a specific game, have a question about our bonuses and promotions, or require assistance with a technical issue, our team is here to help. At 1ace, we are passionate about providing our customers with an exceptional gaming experience, and our customer support team plays a vital role in achieving this goal. By providing fast and effective support, we aim to ensure that you can focus on what matters most - having fun and enjoying the thrill of online gaming. Join 1ace today and discover why we are the preferred choice of online casino enthusiasts around the world. With our commitment to customer support, extensive game selection, and exciting bonuses and promotions, we are confident that you will have a truly unforgettable gaming experience.