1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7510155495
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to you, which you must verify to access your account. This eliminates the need for a password or email to log in.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" and wait again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and start playing smoothly. This should fix any problems and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for money earned from gaming, and not for bonus amounts collected. This means you can redeem your hard-earned gaming winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and not withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. Earnings from the bonus are separate from funds that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request fails, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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