1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9081963991
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This convenient login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for the OTP to be sent once you click the "send OTP" button, and if it doesn't arrive after the allotted time, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number as before. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once installed, you can proceed to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only allowed for actual gaming earnings, and bonus money cannot be withdrawn. This means users can cash out the money they've earned from playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhaar card, UPI details, and all bank information within the app. This is a mandatory step as part of the Know Your Customer (KYC) verification. Filling out this information will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity. However, delays in payment processing may occur, requiring a wait time of up to 24 hours in such cases. This extended wait period is an exception to the generally swift processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made by playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if the withdrawal request is failing. If you encounter problems, the funds will be added to your wallet account within 24 hours, or you can contact their care centre for further assistance.
As a member of 1ace, you'll enjoy seamless navigation, superior graphics, and an immersive user interface, ensuring you have the best gaming experience possible. Your security and convenience are our top priorities, and we offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. All of these options are protected by the latest encryption technology, providing you with peace of mind and the freedom to focus on your gaming experience.
Our user-friendly interface is designed with the comfort and convenience of the user in mind. This ensures a seamless navigation experience across both desktops and mobile devices. Our team takes pride in providing top-notch services, including a responsive customer support team available 24 hours a day, 7 days a week. We understand the importance of secure and convenient payment options, which is why we offer a range of methods to suit your needs. You can choose from popular payment options such as credit/debit cards, e-wallets like PayPal and Skrill, and even cryptocurrency for fast and secure transactions. We believe that our payment options should be as flexible and hassle-free as possible, allowing you to focus on what matters most - your financial goals. Our commitment to user comfort and convenience doesn't stop there. We also provide a variety of deposit and withdrawal methods, giving you the freedom to choose the option that best suits your needs. Whether you're making a deposit or withdrawing funds, we strive to make the process as smooth and efficient as possible. At [Company Name], we're dedicated to providing an exceptional user experience that meets the evolving needs of our customers. Our focus on comfort, convenience, and security ensures that you can trust us with your financial transactions, and we're always here to help you every step of the way.