1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8003475864
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure a strong internet connection by checking your signal. If you don't receive the OTP, click on send OTP again and wait. If the problem persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy playing the newly updated app. This should resolve any compatibility problems and allow you to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to money earned from gaming activities, excluding bonus amounts. Earnings from bonuses cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays can occur, resulting in payments taking up to 24 hours to be processed. This delay in payment processing is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This excludes the bonus itself, which remains in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, reach out to their care centre for further assistance.
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