1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1171588003
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send OTP," wait a few moments before seeking assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with the active number associated with your account. If the number has changed, submit your correct KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall the current version and download the latest update. Once installed, you should be able to log in and play without issues. This will ensure you have the most up-to-date version and a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that you have saved your Aadhar card, UPI details, and all relevant bank information within the app. This is a requirement for KYC verification. Submission of these details is necessary for the completion of your account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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