1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8217702690
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your correct KYC details to customer support via email to update your account. This will enable the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts collected. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce the overall process time to between 30 minutes and 3 hours. However, some users may experience delays with payments, which can take up to 24 hours to be processed. This delay adds extra waiting time to the already streamlined process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds won using the bonus amount, separate from the bonus itself. This means the bonus does not have a direct cash-out option.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At 1ace, the security and satisfaction of our players are our top priorities. We utilize cutting-edge cryptography technology to safeguard your personal and financial information, ensuring that your online experience is not only enjoyable but also secure. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, providing swift and effective resolution to any issues that may arise. By joining 1ace today, you'll embark on a journey of endless entertainment and opportunities to win big. Our platform offers a vast array of games, thrilling features, and exciting promotions, all designed to provide an immersive and engaging experience. Whether you're a seasoned gamer or just starting out, our user-friendly interface and comprehensive help resources ensure that you'll feel comfortable and confident as you explore our vast gaming universe. At 1ace, we're committed to providing a safe, fair, and responsible gaming environment, where players can enjoy themselves without worrying about their personal data or financial security. Our team is constantly working to improve and expand our services, ensuring that our players have access to the latest games, features, and innovations. By joining our community, you'll become part of a vibrant and dynamic gaming ecosystem, where you can connect with other players, participate in tournaments, and take advantage of exclusive offers and rewards. So why wait? Join 1ace today and discover a world of limitless entertainment, excitement, and opportunities to win big. We look forward to welcoming you to our gaming family!
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