1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2858169746
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to securely log in. You won't need a password or email login from then on.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate the account transfer. This will help resolve the issue and ensure a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not bonus amounts. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to move forward with the process. All necessary information must be accurately stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is the money earned from playing games with the bonus amount that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failing withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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