1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0119894930
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. You can now skip using a password or email for log-in, making the process easier.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP within the allotted time, try clicking resend to initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and keep your account active.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once you've updated, you can enjoy the new features of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earned gaming funds, not bonus money. This means users can access their earnings from gaming activities, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC (Know Your Customer) details within this app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will ensure a seamless experience. Once completed, you can proceed further with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
Our friendly interface ensures a seamless navigation, while state-of-the-art security measures keep your personal and financial information safe and secure. We offer support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, providing flexible and convenient banking options. At the forefront of our priorities is customer satisfaction, which is why our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. Our team is committed to providing exceptional support, ensuring that you can focus on what matters most - your financial goals and aspirations. We understand that banking should be convenient and hassle-free, which is why we strive to provide a streamlined and user-friendly experience that meets your unique needs. Whether you're making a deposit, withdrawing funds, or simply need assistance with a transaction, our support team is here to guide you through the process. We're dedicated to building long-term relationships with our customers, and we're committed to providing the highest level of service and support to ensure your complete satisfaction.
At 1ace, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring that transactions are swift and hassle-free. Our state-of-the-art encryption technology safeguards your personal and financial information, ensuring that it remains confidential and protected from unauthorized access. In addition to our robust security measures, we also provide around-the-clock customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or issues you may have, providing expert guidance and support to ensure a seamless and stress-free experience. With 1ace, you can trust that your transactions are secure, your information is protected, and your needs are met with prompt and professional attention. Our commitment to security, convenience, and customer satisfaction is unmatched, and we strive to provide an unparalleled level of service to our customers.