1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4672161206
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify, after which you'll be logged in. With this method, you'll no longer need a password or email to access the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to be stable. If you still experience issues, click "send OTP" again and wait for the designated time. If you don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate an account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the download is complete, you can log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only available for the money earned from gaming, not from bonuses. You cannot withdraw bonus funds, making it clear what type of earnings are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from a possible 30 minutes. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This can extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further help.
Our friendly website and mobile app make navigation effortless, whether you're an experienced bettor or a newcomer. Benefit from cutting-edge graphics and flawless gameplay, supported by the latest software technology from leading providers.
Our primary concern is your comfort and security, and we offer a variety of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, to ensure quick and hassle-free transactions. Our platform is optimized for both desktop and mobile devices, allowing you to play games without interruptions at any time and from any location. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or require assistance with a game, our team is always available to provide guidance and support.