1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0014831326
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined approach allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection to come online. If the OTP doesn't arrive after the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, update your account by sending your KYC details to our customer support team via email. This will facilitate the transfer of your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the store. After reinstalling the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money won through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the onboarding process. Having all this information up to date will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments within 30 minutes to 3 hours. However, occasional delays may occur, resulting in longer wait times of up to 24 hours. These delays are typically linked to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation experience, allowing you to spend more time playing games and less time searching for them. When it comes to transactions, 1ace supports a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets like PayPal and Skrill, and cryptocurrencies like Bitcoin. Your security is our top priority, and our advanced cryptography technology ensures that your personal and financial information remains protected at all times. This means you can make transactions with confidence, knowing that your sensitive data is safely encrypted and cannot be accessed by unauthorized parties. Our commitment to security is unwavering, and we continually invest in the latest technology and security protocols to safeguard your transactions and protect your personal information.
At the core of our platform is a commitment to security and convenience, providing a range of deposit and withdrawal methods to cater to global preferences. We offer a variety of options, including credit cards, electronic wallets, and cryptocurrencies, ensuring that players can easily manage their funds. We prioritize fairness and transparency in all aspects of our gaming experience, leveraging cutting-edge technology and partnering with leading game developers to guarantee high-quality gameplay. Our platform is designed to provide a seamless and enjoyable experience for players, with a focus on reliability, speed, and fairness. Our advanced technology enables us to provide a secure and stable gaming environment, protecting player data and transactions from unauthorized access. We also maintain a strict anti-fraud policy, utilizing the latest detection tools and expert analysis to prevent and detect any suspicious activity. In addition, our partnerships with top game developers ensure that our players have access to a diverse range of games, from classic slots to innovative table games and live dealer options. Our games are regularly audited and tested to ensure fairness and randomness, providing players with a trusted and enjoyable gaming experience. At 1ace, we are dedicated to providing a world-class gaming experience that is both secure and convenient. We strive to exceed player expectations, offering a unique and engaging gaming experience that is tailored to their individual needs and preferences.