1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6459199212
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This streamlined login process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Wait for a while after clicking "send OTP" and then try again. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your number has changed, please send your updated KYC (Know Your Customer) details via email to the customer support team to facilitate the account transfer. This will enable them to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This should get you back up and running with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money earned; only the money you've earned from gaming can be withdrawn. This allows you to redeem your gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, occasional delays in payments may necessitate waiting for up to 24 hours to resolve the issue. This delay can impact the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games, but not the bonus amount itself. The bonus earnings are exclusive to gaming and cannot be transferred.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If you're experiencing issues with withdrawals, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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