1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9568025301
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can try waiting for the allotted time. If the issue persists, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems after the update. Once the update is installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the earnings made from gaming activities, and bonuses cannot be withdrawn. This allows users to access their earned funds while maintaining a higher threshold compared to other apps.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all bank-related information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, delays can occur, particularly with payments, which may take up to 24 hours to process. This can lengthen the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If the problem continues, you can reach out to their care centre for assistance.
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