1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7198710781
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to authenticate your account. This streamlined process eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still experience difficulty receiving the OTP, you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without complications. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means users can access their winnings from gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the verification process, please ensure that all your Know Your Customer (KYC) details are filled out and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours, but in some cases, payment delays may occur. This delay can range from a few hours to a maximum of 24 hours, depending on the situation. The overall timeframe may be affected by occasional payment processing delays.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts. We take pride in offering an unparalleled gaming experience, featuring a diverse selection of games catering to all tastes and skill levels. Whether you're a fan of classic table games like blackjack and poker, or prefer the thrill of video slots and progressive jackpots, our extensive library has something for everyone. Our cutting-edge platform ensures a seamless and high-quality gaming experience, complete with immersive graphics and engaging sound effects.
In addition to its exceptional services, 1ace also provides unparalleled customer support, available 24/7 to assist with any questions or concerns. Whether you're a new or existing customer, our dedicated team is always ready to help, ensuring a seamless and enjoyable experience. Join us today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. Our vibrant community is always buzzing with excitement, offering a world of possibilities and endless opportunities to win big. As a member of the 1ace family, you'll have access to a wide range of thrilling games, innovative features, and exclusive offers. Our state-of-the-art platform is designed to provide a secure and user-friendly environment, giving you the freedom to play at your own pace and on your own terms. So why wait? Take the first step today and discover a world of excitement and possibility. With 1ace, the thrill of the game is always just a click away.