1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8723563652
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then initiate the OTP send process. If you don't receive the OTP within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download and install the latest version of the app. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus amounts being non-withdrawable. This means users can only claim the money they've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for the transaction to be processed. This variability can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing there. If it is, don't worry, the funds will be added to your wallet account within the next 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we prioritize your convenience and security by offering a wide range of deposit and withdrawal methods. You can choose from a variety of options, including credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you, ensuring that your experience with us is as smooth as it is rewarding.
We recognize the significance of seamless transactions, which is why we provide a range of reliable deposit and withdrawal methods to ensure a hassle-free experience. Our payment options include credit cards, electronic wallets, bank transfers, and cryptocurrency options, giving you the flexibility to choose the method that best suits your needs. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a query about your account, our team is always available to provide expert guidance and support. With our commitment to providing a smooth and secure transaction process, you can focus on what matters most - managing your finances with ease and confidence. Our goal is to make your experience with us as seamless and enjoyable as possible, and we strive to achieve this through our reliable payment options and exceptional customer support.