1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2991218467
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely login without needing a password or email. This streamlined process provides a convenient and hassle-free way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If the signal is weak, wait for it to improve and then click on 'send OTP' again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the account shift process smoothly.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts. You cannot withdraw bonuses as part of the withdrawal process.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can extend wait times to up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself is non-withdrawable, allowing only winnings to be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If your withdrawal is pending, don't worry, it will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
At 1ace, security and convenience are top priorities. To ensure a seamless and hassle-free experience, we offer support for a wide range of deposit and withdrawal methods. This includes traditional payment options such as credit and debit cards, as well as electronic wallets like PayPal and Skrill. Additionally, we also accept bank transfers, providing customers with a variety of choices to suit their needs. With our secure payment system, transactions are processed quickly and efficiently, minimizing downtime and ensuring that customers can access their funds promptly. Our system is designed with the latest security protocols in place, including advanced encryption and secure servers, to protect customer data and prevent unauthorized access. By offering multiple deposit and withdrawal methods, we cater to a diverse customer base, providing flexibility and convenience. Whether customers prefer to use their debit card, electronic wallet, or bank transfer, we have a solution that suits their needs. Our goal is to make the payment process as smooth and stress-free as possible, allowing customers to focus on what matters most – enjoying their 1ace experience.
Welcome to 1ace, your premier destination for an unforgettable online gaming experience! At 1ace, we offer a thrilling array of resources and services designed to provide an exceptional casino experience from the comfort of your own home. Dive into our vast collection of games, featuring classic slots, immersive video slots, blackjack, roulette, poker, and live dealer games that bring the authentic feel of a physical casino directly to your screen. Our extensive library of games is constantly updated with new and exciting titles, ensuring that you'll always find something to suit your taste. From the nostalgia of classic slots to the thrill of video slots with advanced graphics and features, we have something for every type of player. For a more immersive experience, our live dealer games offer the chance to play with real dealers and interact with other players in real-time. Our live casino platform is designed to replicate the excitement of a physical casino, with professional dealers, high-quality audio and video, and a wide range of table games to choose from. In addition to our wide variety of games, we also offer a range of bonuses and promotions to help you get started and keep you coming back for more. From welcome bonuses to loyalty rewards, we have something for every player, regardless of their level of experience or gaming style. At 1ace, we're committed to providing a safe and secure gaming environment, with industry-leading encryption and anti-fraud measures in place to protect your personal and financial information. Our dedicated customer support team is always available to assist with any questions or concerns you may have, ensuring that you can focus on what matters most - having fun and winning big!