1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3277617168
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Following this, verify the OTP (One-Time Password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To access this feature, check your internet connection for a strong signal. If you don't receive the OTP, click on send again or wait for the allotted time to pass. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once reinstalled, you should be able to log in and access the newly updated app without any problems. This should allow you to enjoy the app's latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned money from gaming, not for bonus amounts. This means users can access their winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your KYC details in this app, including saving your Aadhar card, UPI details, and all relevant bank information. This is a required step for the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's swift and reliable services typically process transactions within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus is non-withdrawable, but any winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is being processed. If the money still hasn't been added to your wallet account within 24 hours, you can contact their care centre for assistance.
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