1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2338879973
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you and log you in, eliminating the need for a password or email login. You can now easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection and a strong signal. Click "send OTP" and wait for the verification code to arrive, or if it doesn't come within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To access the app, please uninstall the current version and download the latest update. This should resolve any issues and allow you to easily log in and play. Once updated, you can start enjoying the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming winnings, and bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. A complete and accurate submission is necessary for further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay is an occasional exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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