1ace

1ace App support

Contact
+91 4125482270

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This makes it easy and convenient to access the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure you have a strong internet connection and wait for a stable signal. If the OTP doesn't arrive within the allotted time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help shift your account to the updated information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus rewards. This means you can only withdraw the money you have won from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience. Completing these details is mandatory for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within 3 hours, although it typically takes around 30 minutes. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours for the funds to be released. This delay can extend the overall process duration beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games, but only the amount won from playing with the bonus itself is restricted.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry - the funds should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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