1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8203570867
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, followed by verifying the OTP (One-Time Password) sent to your phone. This will grant you access without needing a password or email. You can easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still experience issues, click on the "send OTP" button and wait for the code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to assist with transferring your account. This will help resolve the issue and allow you to shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should provide you with a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earnings from gaming, not bonus amounts collected. This means users can cash out their hard-earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including your Aadhar card, UPI, and bank account information. This will be required for further processing. Saving these details will enable the necessary verification and authentication.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can be a drawback, affecting the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Earnings from using the bonus funds can be withdrawn. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry - the funds will be added to your wallet within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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