1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4451061753
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, providing a convenient and easy access method.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again, and if that doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app. This will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to cash out their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is necessary for a successful registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes between 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for completion. This delay can be a drawback to an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used in gaming and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount are eligible for withdrawal. This means you can access the funds you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is successfully processed. If not, don't worry as the funds will be added to your wallet within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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