1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 5453125229
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP that you need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal, then click on "send OTP" to initiate the process. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your valid KYC (Know Your Customer) documents to the customer support team through email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This update should provide a smoother experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. The earned money can be withdrawn once it meets this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI, and relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This variance in processing time is a notable exception to the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings to play games and cannot withdraw it. The bonus funds can be withdrawn once you have earned money by playing games with them. Any winnings from the bonus can be withdrawn as per usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, your ultimate destination for an unparalleled online casino experience. We take pride in offering a diverse range of games that cater to all types of players, from classic table games like blackjack and roulette to a vast selection of the latest slot machines with immersive graphics and exciting bonus features. Our live casino section brings the thrill of playing in real-time directly to your screen, where you can interact with professional croupiers and other players.
Our platform is designed with the user experience in mind, ensuring a seamless and secure navigation. Players can enjoy hassle-free transactions through a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. We understand the importance of flexibility and convenience, which is why we offer multiple options to suit different needs and preferences. Our commitment to customer support is unparalleled. We provide 24/7 assistance, available 7 days a week, to help resolve any questions or issues that may arise. Our dedicated team is always ready to lend a helping hand, ensuring that players can focus on what matters most - enjoying their gaming experience. With our support, you can rest assured that any concerns or problems will be addressed promptly and efficiently. Our platform is built to provide a safe and enjoyable gaming experience, with multiple layers of security measures in place to protect player information and transactions. We take the security of our players' data and funds extremely seriously, and we are constantly working to improve our systems and protocols to stay ahead of any potential threats. By choosing our platform, you can trust that your gaming experience will be both secure and enjoyable.