1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8319630869
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, making it easier and more convenient to access your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your existing active number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to our customer support team, which will aid in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and download the latest version. Once the new version is installed, you can log in and start playing. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawal is only possible for money earned through gaming activities, not for bonus amounts. This means that users can only redeem their earnings from gaming, not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for further registration and verification. Ensure all details are accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can cause wait times of up to 24 hours. This may impact the overall completion time, but the app's usual efficiency remains a positive aspect.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your money doesn't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance.
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