1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6140448634
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the received OTP to complete the login process. This eliminates the need for a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the phone number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app to access its updated features. This should allow you to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This variance in processing time is a result of external factors affecting payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. This means the bonus funds themselves remain separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year to address any questions or concerns, ensuring that your experience is as seamless and enjoyable as possible. From the moment you join our platform, you'll have access to a range of benefits designed to make your stay with us as rewarding as it is fun. Take advantage of our generous welcome bonuses, continuous promotions, and loyalty rewards, tailored to recognize and reward our valued players. Join us today and discover why thousands of players worldwide have chosen 1ace as their trusted online casino destination. Our team is committed to providing a safe, secure, and entertaining gaming environment, with a wide range of games, exciting tournaments, and regular updates to keep things fresh and exciting. Whether you're a seasoned pro or just starting out, we're here to support you every step of the way, ensuring that your experience with us is nothing short of exceptional. So why wait? Sign up now and start enjoying the ultimate online gaming experience!
At 1ace, we prioritize the convenience and security of our players above all else. To ensure a seamless and hassle-free experience, we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. This means that transactions are fast, secure, and uninterrupted, giving you peace of mind and the freedom to focus on your gaming experience. Our platform has been designed with the user in mind, featuring an intuitive navigation system that makes it easy to find what you're looking for. But we don't stop there - our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. Whether you're a seasoned pro or just starting out, our team is here to guide you every step of the way. To make it even more enticing, we're offering a generous welcome bonus to new players, as well as ongoing promotions that will enhance your gaming experience. Join the 1ace community today and discover why we're the preferred choice of online casino enthusiasts worldwide. With our commitment to convenience, security, and exceptional customer service, you can trust that you're in good hands at 1ace.