1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4297190155
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP after a suitable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If the number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will enable a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The minimum withdrawal amount in this app is Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can monetize their gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays may occur, causing payment processing to take up to 24 hours. This variability can impact the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using the bonus can be withdrawn. Funds won from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
1ace ensures a secure and uninterrupted gaming environment by providing support for multiple deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to guarantee seamless transactions. Our platform is accessible on both desktop and mobile devices, allowing you to enjoy your favorite games at any time and from any location. Additionally, we offer generous promotions, bonuses, and a loyalty program that enhances your gaming experience.
Our exceptional customer service is available 24/7, providing support to assist with any questions or concerns you may have. Beyond our vast library of games, we offer a dedicated team ready to help you at any time. In addition to our extensive game collection, we provide generous bonuses and promotions designed to enhance your gaming experience, giving you more opportunities to win big. Our goal is to ensure that every player has an enjoyable and rewarding experience with us. Join us at 1ace today and discover the thrill and rewards of premium online gaming. With our top-notch customer service, extensive game library, and exciting promotions, we offer an unparalleled gaming experience. Whether you're a seasoned gamer or just starting out, we invite you to come and experience the excitement for yourself.