1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1072333288
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process eliminates the need for email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with account transfer. This will enable a smooth account migration.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any problems you were experiencing. Once installed, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts being non-withdrawable. This means users can only withdraw money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted in this app. This includes saving your Aadhaar card, UPI (United Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, there may be delays in payment processing, which can take up to 24 hours. This slight delay is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, go to the settings to check your transaction history. If the issue persists, funds will be added to your wallet account within 24 hours. If the problem still exists, you can seek assistance from their customer care centre.
When it comes to convenience and security, 1ace stands out with a range of secure deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. The dedicated customer support team is available 24/7, 7 days a week to assist with any questions or issues that may arise, ensuring a smooth and enjoyable gaming experience.
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