1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0676972070
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number in the app and verify the OTP (One-Time Password) sent to your number. This will securely authenticate your account, eliminating the need for a password or email login. You can easily access the app using this convenient mobile number login method.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to come in. If you still don't receive the OTP, you can try sending it again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app's updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for gaming earnings, excluding bonus amounts. This means users can't withdraw bonus money, only the rewards they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For your account to be fully set up, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved. This delay is typically not related to the app's performance, but rather a temporary issue with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn for personal use. You can, however, withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! At 1ace, we strive to provide an unmatched gaming experience through our vast array of resources and services. Whether you're a fan of classic table games like blackjack, roulette, or poker, or you prefer the thrill of online slot machines, our extensive library has something for everyone. With a wide range of games to choose from, you'll never get bored or run out of options. Our collection includes popular table games, as well as innovative and exciting new titles. Our games are designed to provide hours of entertainment, challenge, and excitement, so you can enjoy the thrill of gaming from the comfort of your own home. At 1ace, we're committed to providing a safe and secure gaming environment. Our platform is designed with your protection in mind, and we take every precaution to ensure that your personal and financial information remains confidential and secure. We also offer a range of payment options, making it easy to deposit and withdraw funds as you play. In addition to our extensive library of games, we also offer a range of services and tools to enhance your gaming experience. Our customer support team is available 24/7 to help with any questions or issues you may have, and our games are designed to be easy to learn and play. Whether you're a seasoned gamer or just looking for a fun and exciting way to pass the time, 1ace has something for everyone. So why wait? Join us today and experience the ultimate in online gaming entertainment!
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to promptly address any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. We understand that every player's experience is unique, and we're committed to providing personalized support to cater to your individual needs. From resolving technical issues to offering expert guidance on our vast array of games, our team is equipped to handle any query you may have. Our goal is to create a welcoming and inclusive environment where you can focus on what matters most - having fun and enjoying the thrill of online casino gaming. Join 1ace today and embark on a thrilling adventure that will take you on a journey of excitement and discovery!