1ace

1ace App support

Contact
+91 1528253461

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login, allowing easy and secure access.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal before proceeding. If you still don't receive the OTP after clicking "send," wait for the allotted time to pass. If the issue persists, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support through email to assist with transferring your account. This will facilitate a smooth account transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should fix any issues you were experiencing with the app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus rewards. This means users cannot withdraw bonus money earned through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can happen despite the app's overall efficient operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It can, however, be withdrawn if you earn money by playing games while using the bonus. Any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is not processing correctly, don't worry, the funds should be added to your wallet within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.

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